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911 Centers  in Virginia

are the primary answering point for 911 calls requesting emergency assistance from callers in each county. If you need emergency assistance, dial 911 immediately.


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Virginia 911 Centers by County
Agency Notes
Albemarle County - Emergency Communications Center
Charlottesville

434-971-1765
this is where all emergency and non-emergency calls in the county of Albemarle, the city of Charlottesville, or the University of Virginia are received and processed. Dispatch of all calls for Albemarle County Police Department, the City of Charlottesville Police Department, the University of Virginia Police Department, the Charlottesville Fire Department, the Albemarle County Fire/Rescue Department, and the Charlottesville, Western Albemarle and Scottsville volunteer rescue squads.
City of Alexandria - Department of Emergency Communications (DEC)
Alexandria

703-838-4444
handles approximately 17,000 fire and emergency medical dispatches per year and about 190,000 non-emergency calls for the Fire Department.
Amelia County - 911
Amelia Courthouse

804-561-2118
the center takes calls for all Fire, Rescue and Police dispatches.
Amherst County - 911 Communications Center
Amherst

434-946-9300
the center takes calls for and dispatches the Amherst County Sheriff's Office, Amherst Town Police, Amherst Fire Department, Amherst Life Saving Crew, Monelison Fire and Rescue Department, Pedlar Fire and Rescue, Amherst County Animal Control. The center answers and makes over 140,000 phone calls per year and dispatches over 39,000 calls of service.
Appomattox County - Emergency Communications Center
Appomattox

434-352-3950
this center handles emergency and non-emergency calls for a variety of public responder agencies including the Appomattox County Sheriffs Department, the Appomattox Volunteer Fire Department, the Appomattox County Volunteer Rescue, and Pamplin Volunteer Fire & EMS, and Appomattox County Animal Control.
Arlington County - Emergency Communications Center
Arlington

703-558-2222
employees answer both emergency and non-emergency phones as well as radio positions that dispatch Police, Fire, and EMS units to various emergencies and non-emergencies around the county. Call takers answer between 800 and 1,400 calls a day from citizens and visitors in Arlington County.
Augusta County - Emergency Communications Center
Verona

540-245-5501
able to process a wide array of emergencies that occur within and around Augusta County, which total over 216,000 calls yearly.
Bedford County - E-911 Communications
Bedford

540-586-7827
enhanced E-911 call in system with automated locater capability call-in system accesses police, fire and rescue services.
Bland County - E-911
Bland

276-688-4311
 
Botetourt County - Emergency Communications / E911 Center
Fincastle

540-473-2098
equipped with a high level of security, backup power and communications resources, and utilizes modern radio equipment and telephone systems.
Brunswick County - E911 Communications Center
Lawrenceville

434-848-3133
the center answers all 911 calls for Brunswick County and dispatches the Brunswick County Sheriff’s Office, three town police departments, nine fire departments, three rescue squads, the Virginia Department of State Police, the Virginia Department of Game and Inland Fisheries, and animal control.
Buckingham County - E911 Communications Center
Buckingham

434-969-7734
 
Campbell County - E-911 Communications
Rustburg

434-332-9540
dispatch for law enforcement, fire and EMS.
Caroline County - Department of Emergency Services
Denton

410-479-2622
provides emergency planning and coordination for county government; Emergency Communications including 911, police communications for the Sheriff's Department and 5 town police departments; fire and rescue communications for 9 Fire/EMS Departments.
Chesterfield - Emergency Communications Center
Chesterfield

804-748-1251
dispatches for the Police Department, Animal Control, Department of Fire and EMS, Sheriff's Office and Chesterfield County volunteer rescue squads.
City of Danville - Emergency Communications Center
Danville

434-799-6535
is structured within the Danville Fire Department. The Communications Center is the vital link to excellent care in emergency management, police, fire and medical emergencies.
Eastern Shore of Virginia - 9-1-1 Communications Center
Accomac

757-787-0911
serves the Counties of Accomack and Northampton, excluding the Town of Chincoteague (which has its own 9-1-1 Center). All 9-1-1 calls are received by the ESVA911 Communications Center. Police calls are transferred to local Sheriff's Offices or the Virginia State Police for handling and dispatching. Fire and emergency medical services calls are handled and dispatched directly to fire and EMS agencies by the staff of the Eastern Shore of Virginia 9-1-1 Communications Center.
Fairfax County - Department of Public Safety Communications
Fairfax

703-877-3715
also known as Fairfax County 9-1-1, is a nationally recognized public safety communications center, the largest in the Commonwealth of Virginia and one of the ten largest in the United States. DPSC receives approximately 1 million calls requesting public safety service per year and dispatches units of the Fairfax County Police Department, Fire and Rescue Department and Sheriff's Office. In addition to Fairfax County, DPSC is the designated 9-1-1 public safety answering point (PSAP) for the towns of Herndon and Vienna and the City of Fairfax located in the County.
Frederick County - 911 Communications Center
Winchester

540-665-6356
also known as the Department of Public Safety Communications, is responsible for receiving 911 emergency calls and non-emergency calls within Frederick County and dispatching Fire & Rescue and Law Enforcement units as needed.
Gloucester County - 911 Center
Gloucester

804-693-3890
responsible for all incoming communications to include telephone, emergency 911 requests, non-emergency request, not to mention dispatching to Uniform Patrol, Fire and Rescue, and providing assistance to Virginia State Police.
Greene County - E911 Emergency Communications Center
Stanardsville

434-985-8682
re-unified E911 and Greene County Sheriffs Office Communications Center.
Halifax County - E 9-1-1 Communications Center
Halifax

434-476-3334
serves as the county emergency 911 center.
Hanover County - Emergency Communications Department
Hanover

804-365-6311
serves as the main 911 answering point and emergency dispatch center for Hanover County, Virginia and the Town of Ashland. This is a totally civilian department within the County government, and it provides call taking, dispatching, and support service to approximately 23 various departments and agencies, which includes the Sheriff's Office, Ashland Town Police Department, Fire Department, EMS Department, Animal Control and a number of other public safety and public service agencies and departments.
Martinsville-Henry County - Communications Center
Collinsville

276-632-7677
dispatches police, fire and rescue for all of Henry County and the City of Martinsville. Within the two jurisdictions there are three law enforcement agencies as well as five rescue squads and nine fire departments. All fire and rescue squads are volunteer agencies with the exception of the City of Martinsville Fire Department, which is a paid department.
Madison County - 911 Dispatch Center
Madison

540-948-5154
dispatches police, fire, and ems for the county.
Montgomery County - New River Valley Emergency Communications Regional Authority
Christiansburg

540-394-4467
provides quality and reliable 911 dispatch and emergency communication services to the community and agencies they serve.
City of Norton - E-911 Dispatch Center
Norton

276-679-1211
the first point of contact for the public in emergency and non-emergency situations. All emergency personnel are dispatched by this 911 Center.
Pittsylvania County - Communications Center
Chatham

434-432-7700
receives calls and dispatch for the Sheriff’s Office, Chatham, Gretna, and Hurt town Police Departments, 21 Fire Departments, 12 Rescue Squads, the Virginia Dept. of Forestry, a Search and Rescue group, and Animal Control. We also assist the State Game Wardens, ABC Agents and the Virginia State Police.
City of Roanoke - E-911 Center
Roanoke

540-853-2411
receives and dispatchs all 911 calls for service originating within the City of Roanoke, answer non-emergency calls for service, and handle all radio communications from Police, Fire, and EMS Personnel.
Rockbridge Regional - Public Safety Communications Center
Buena Vista

540-261-6171
regional 9-1-1 Center for Rockbridge County, City of Lexington and City of Buena Vista.
Tazewell County - 911 Center
Tazewell

276-988-0803
they currently process over 9,000 emergency calls a year. The 911 Center dispatches Fire, Police, and Rescue for emergency calls.
Virginia Beach - Emergency Communications (VB911)
Virginia Beach

757-385-4232
receives and processes citizens’ calls for service by Police, Fire, and EMS personnel.
Washington County - 911 Center
Abingdon

276-525-1330
the point of contact for the County's Enhanced 9-1-1 (E-911) system.
York County - 911 Emergency Communications
Yorktown

757-890-3700
responsible for the management of the County-wide Radio Communications system, operation of the Emergency Communications/911 Center including answering calls for assistance and dispatching for the Sheriff's Office, Department of Fire and Life Safety and the City of Poquoson Police and Fire Departments, as well as oversight of alarm systems for county buildings.
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